In my earlier post I wrote about the course of action in case of failed ATM transaction. In most case consumer need not go banking ombudsman for justice, almost all the cases of failed ATM transactions are settled by bank itself. In case bank delayed in settling the amount, causing a lot of inconvenience to consumer since the claimed amount blocked for that period. Now we need not to worry if bank delayed it un necessarily.
As per RBI circular RBI/2010/11/547 and DPSS.PD. No. 2632/02.10.002/2010-2011 reserve bank of India directed that the failed transaction cases to be sort out by expeditious means. In case bank does not settle the claimed amount within 7 days on receiving the written complaint from consumer, then penalty of inr 100 per day will be levied on the defaulter bank till such time the case settled.
So now don't worry on such instances, if gone through such problem, immediately submit the writ complaint to bank and dont forget to mention the above RBI circular... . Ha ha bank will see that circular as a threat to them and will rushed to address your problem even after their office hours.....
Click the link below to read the RBI circular.
http://rbi.org.in/scripts/BS_ViewMasCirculardetails.aspx?Id=6437&Mode=0
Stay tuned more info will follow...
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